Warranty
A leak on a two-product deck assembly is usually an argument about whose fault it is. With one membrane and one installer, it is not.
Duradek — manufacturer
Covers the membrane’s performance as a waterproofing layer, with separate coverage for appearance. The length of each depends on the assembly and the product specified for your deck, so we go through the terms with you rather than printing a number here.
RhinoDecks — installation
Covers how the membrane was fitted — the seams, the terminations and the detailing at the building envelope.
The warranty transfers with the property. If you sell, the coverage goes to the new owner rather than expiring at the closing date — which is worth mentioning to a buyer's inspector.
It is not a substitute for a sound structure. If the framing or sheathing under a deck has already failed, replacing it is part of the job rather than something the membrane warranty covers. We assess that at the consultation and put it in the quote, so it is not a surprise halfway through.
That depends on which Duradek product goes down, what it is being laid over, and how the deck is built — a rooftop deck over a heated room and a ground-level sundeck are not the same assembly and do not carry the same terms. Quoting a single figure here would mean quoting one that is wrong for most jobs, so we do not.
Speak to a specialist and we will tell you exactly what applies to your deck, in writing, before you commit to anything.
Warranty documentation is handed over at the final walkthrough, together with the care instructions. Ask for the specific terms before you sign anything — with us or with anyone else.
We will send the full manufacturer and installation warranty documents before you commit to anything.
